jump to navigation

Nick Bradbury: Build Something You Can Support March 21, 2007

Posted by J.J. in Code.

 Words to build products by from Nick:

The hardest, most time-consuming part of being an independent developer isn’t coding: it’s tech support. So as you’re building your application, always think about how you can make it easier to support.

This isn’t entirely self-serving – in fact, it’s one of the best things you can do for your customers, because they’ve got better things to do than ask for your help. Think of every support question as a failure on your part, because if you designed your software right, customers wouldn’t need to contact you.

Source: Indie Tip #2: Build something you can support
Originally published on 3/20/2007 2:20 AM by Nick Bradbury



No comments yet — be the first.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: